Knowledge Base
PalletWatch
Recent Articles
Prevent Automatch
Prevent Automatch You can prevent an automatch on a docket by doing the following: Go to Data/Dockets. Search for the docket. Edit the docket and select "Prevent Automatch" in the Tags field.Raise a Transfer Off Correction
Raise a Transfer Off Correction Once a transfer off has been exported to CHEP or Loscam you will no longer be able to Edit it, instead you will have to raise a Correction. This can be done as follows: Go to Data/Dockets. Search for the docket. Click ...Login Questions
Login Questions PalletWatch can force users to answer some questions before they can login to PalletWatch. These could be questions relating to safety, etc. These questions can be set up by raising a ticket in the PalletWatch Help Centre. Actions ...Clear Owed Balances
Clear Owed Balances If you want to clear owed equipment balances please do the following: Run an Owed Equipment Summary Report or, if only one trading partner, run an Owed Equipment Report. Take note of the owed balance. If the other trading partner ...Effective Dates Custom Import
Effective Dates Custom Import When a custom import file is imported PalletWatch will use the effective dates in the import file rather than use the Trading Partner Terms in PalletWatch. An exception to this rule is if there is a CHEP EDO in place - ...
Popular Articles
Create new stocktake
Create new stocktake Stocktakes should be conducted at least monthly and as close as possible to the CHEP or Loscam close off dates. Irrespective of this, PalletWatch will display an adjusted count to bring it in line with the invoice date so you can ...Transfer Off
A Transfer Off is where equipment is transferred from your account to another account. It is recommended that all transfer off are raised in the PalletWatch system. Avoid using handwritten docket books if you can. A Transfer Off can be raised by ...Missing Transfer On Dockets
Missing Transfer On Dockets It is common to have missing transfer on dockets. Quite often it is not the fault of the sender but of truck drivers and poor docket management practices. If you get a delivery and the driver is unable to provide you ...Transfer On
Transfer On A Transfer On is where equipment is transferred to your account from another account. Normally you would key in a pallet docket received from the sender. A Transfer On can be raised by clicking on Create Docket in the main menu and then ...Pallet Transfer Authorities
Pallet Transfer Authorities Some companies do not accept pallet transfers provided by you, instead they give the driver one of their dockets as authority to transfer pallets on to their accounts. These dockets are called Pallet Transfer Authorities ...