Changing Despatch Date

Changing Despatch Date

Changing Despatch Date

If you change the despatch date on a transfer off docket then you need to ensure the following:
  1. The Receipt Date should not be earlier than the Despatch Date.  If the Receipt Date is set to Manual then click on the Manual button so that it changes to Auto or leave it as Manual and select a new Receipt Date.
  2. The Effective Date should not be earlier than the Receipt Date or the Despatch Date.  If the Effective Date is set to Manual then click on the Manual button so that it changes to Auto or leave it as Manual and select a new Effective Date.
Hire companies will not process a docket where the Effective Date is earlier than the Despatch or Receipt date.  If the docket has been exported then you need to do the following:
  1. Click on the dropdown arrow next to the left of the docket number.
  2. Select Clear Export.
The docket will export with the next batch and should be processed.

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