Dehire

Dehire

A dehire is when you return empty equipment to CHEP or Loscam.

Dehire Order
It is important when returning empty equipment to the pallet hire company to provide them with a docket to ensure that they process the equipment off your account.  This is done by generating a Dehire Order.  This docket is normally given to the driver returning the equipment ensuring that you retain a signed copy so that it can be followed up if required.  There may be situations where a Dehire Order is not raised, e.g. if a carrier dehires equipment without coming to one of your sites.

Dehire
When the equipment is received by the pallet hire company the driver will be given a Dehire docket.  This docket should be returned to the sender so that it can be keyed into PalletWatch.

Cancelling a Dehire Order
When a Dehire docket is received ideally the corresponding Dehire Order number should be entered into the Reference 1 or Reference 2 field.  The Dehire Order docket can then either be cancelled or if the Dehire docket is not keyed but is imported from CHEP or Loscam then the Dehire Order can be matched with the Dehire docket.  A docket can be cancelled by going to Data in the main menu and then Dockets.
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    • Redeeming

      Redeeming Dehires and Issues Redeeming is used to offset a dehire order against a dehire or an issue order against an issue. It can only be used if there is a dehire order or issue order. The following procedure is explained using dehire order and ...
    • Reconciling a Loscam Dehire

      Reconciling a Loscam Dehire Loscam can invoice dehires using docket numbers which are not the same as the Dehire docket you receive from Loscam.  The number they use can be your Dehire Order number or it could be some other number. When imported the ...
    • Cancel Dockets

      Cancel Dockets You cannot delete a docket in PalletWatch but you can cancel it. To cancel a docket do the following: * Go to Data\Dockets and click on the dropdown arrow next to the docket number. * Select cancel. * Enter the reason. * Click Save. If ...
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      The Create Docket button provides a list of transactions which you can enter.  The type of transactions visible will depend on the permissions set up for you. Off Your Account Transfer Off is used when you send pallets to another account. Non Hire ...
    • Issue

      An Issue is when you receive empty equipment fromCHEP or Loscam. Issue Order Pallet hire companies require you to provide a docket when ordering empty equipment from them.  In the case of CHEP they require the equipment to be ordered via their MyCHEP ...