Depot to Depot Moves
A Depot to Depot Move is a move between sites within the same account. A Depot to Depot move can be created by clicking on Create Docket in the main menu. A Depot to Depot Move can only be created by the sending site.
When a Depot to Depot Move is created it can either be automatically confirmed as received or a user at the receiving site can confirm what was received. This confirmation is done from Confirm Receipts which can be found under Actions in the main menu. If you want your depot to depot moves to be automatically confirmed then please raise a ticket to PalletWatch Support.
Confirm Receipts
It should be noted that Depot to Depot dockets move the pallets regardless of what the receiver notes.
Confirm Receipts is used as a means to identify disputes and have them resolved. If there is a dispute then it needs to be resolved as it has the following impact:
- The equipment will move as per what the sender has entered.
- If there is a difference and the receiver does not have it resolved with the sender then it will impact on the sender's and receiver's physical equipment. PalletWatch will show a quantity based on depot to depot dockets raised but this quantity will be incorrect if there is an unresolved or disputed difference.
Disputes need to be resolved as per below.
You can either tick Confirm in the Action field at the left of each row or you can enter the Receipt/Received Date and/or the quantity in the Equipment field. You should use Confirm unless the date and/or quantity received is different to what is shown in the Confirm Receipts screen.
When you have actioned a docket then click the Save button at the top left of screen.
You can filter what dockets are displayed by using the Show dropdown box. The options are All, Unconfirmed or Disputed.
Disputed Depot to Depot Moves
If a different date is entered then the docket is updated in Data\Dockets - it is not treated as a Disputed docket. If a different quantity is entered then the depot to depot move is disputed. This needs to be resolved between the sender and the receiver. If the sender is correct then the receiver will need to change the disputed date or quantity to match what was sent and then click Confirm. If the receiver is correct then the sender will need to edit the docket by going to Data on the main menu and then Dockets.
You will be unable to click the Confirm box if you still need to resolve the disputed docket.
Depot to Depot Report
A Depot to Depot Report can be run from the Reports menu.
Data/Dockets
Any actions taken on the docket can be viewed when you look at History (See dropdown arrow next to docket number) against the relevant docket number.