Old Transfer Offs

Old Transfer Offs

Old Transfer Offs

One of the most important tasks of a pallet controller is to ensure that all transfer offs are invoiced.  There are a number of places you can check these:
  1. Reconcile Report - this should be run at least monthly and it will display all uninvoiced transactions.
  2. Uninvoiced Transaction Report - this report can be run at any time and will display all uninvoiced transactions.
Time is critical when dealing with transfer off dockets.  Pallet hire companies have cutoff rules.  If your transfer is outside of these rules then they will not process it.
If you do have some old uninvoiced transfer offs then you should do the following:
  1. Immediately send an email to the trading partner that you do have some old uninvoiced transfer off dockets.
  2. Send them supporting documentation, ideally a pallet docket signed by the receiver.
  3. Ask them if they will accept your transfer - if they do accept it they will normally accept it at the date when you first notified them in writing.
  4. If the trading partner's pallet controller will not accept your transfer then you could consider escalating it to the trading partner's senior management.

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