Override Site Details

Override Site Details

Override Site Details

PalletWatch has a large number of contact details but you may want to add your own to a site.  This can be done as follows:
  1. Go to Data\Trading Partners.
  2. Find the trading partner and click on the Edit button.
  3. Scroll to the bottom of the form and click on the Edit button next to the Site Name.
  4. On the right of the screen you will see a number of Override fields.
  5. Enter the data in the Override fields.
  6. Click on the Override checkbox.  If you do not tick this box then you may have problems when creating a docket in that the site may be missing.
  7. Click the Save button.
If the trading partner does not have any contact details in the fields at the left of the screen then send the Override details to support@palletwatch.com.au and we will update the database.

Please note that address details can only be changed by PalletWatch Support.  The main reason for this is to avoid incorrect addresses being entered which would change address details for all PalletWatch users.  PalletWatch also uses geocoding which will allow addresses to be found on mobile devices.

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