Redeeming Dehires and Issues
Redeeming is used to offset a dehire order against a dehire or an issue order against an issue. It can only be used if there is a dehire order or issue order. The following procedure is explained using dehire order and dehire but the same process applies for issue order and issue.
When a dehire docket is received it should be keyed in and the corresponding dehire order cancelled.
This can be done in Dockets by selecting the drop down arrow next to the dehire order docket number and selecting Cancel. A box will open where you can select the redeeming docket. Once this is done the docket search box will open and you can search for the dehire docket you wish to redeem against. Once the docket has been identified double click on it and the dehire order will be redeemed against the dehire docket and the dehire order will appear as cancelled.
A similar process can be undertaken when a dehire docket has not been entered but appears on an invoice. The dehire docket can either be matched against the dehire order or it can be added and then the redeeming process undertaken through Dockets in the main menu.
It will be helpful in matching up dehires with dehire orders if the dehire order number is entered into one of the reference fields of the dehire docket. Loscam will not always use a docket number you would expect.