Viewing Corrections and Rejections

Viewing Corrections and Rejections

Viewing Corrections and Rejections

It can be useful to view corrections or rejections for a particlar trading partner.  It may be that when you looked at Actions/Analyse Alterations that you saw that a particular trading partner was correcting or rejecting a large number of your dockets.  Having identified the trading partner you could do the following to try and identify the reasons for these corrections or rejections.
  1. Go to Data/Trading Partners.
  2. Enter the name of the trading partner in the Trading Parter search field.
  3. In the "Include Tags" field scroll down and select "Has Correction" and/or "Has Rejection".
  4. Click Search.
When the dockets are displayed you can click on the "Toggle Invoice Dockets" icon - next to the Notes icon.  You will then be able to see such things as different dates, etc.

You can then either resolve a problem with your users or with the trading partner, e.g.  if effective dates are continually being corrected then you could take action to remedy this.  This could be by changing a trading partner term in PalletWatch once approval has been gained from your management to change a term.

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