Changing Account for User Login

Changing Account for User Login

Changing Account for User Login

You can change a user's access from one account to another by doing the following:
  1. Go to Data/Users in the user's existing account.
  2. Search for the user.
  3. Change the Group to the new account from the dropdown list.  If you do not see the new account in the list contact support@palletwatch.com.au to ensure that you have access to the new account.
  4. Click Save.
  5. Go to Data/Users in the new account.
  6. The user should appear in the List tab.
  7. Go to the Access tab and click Add Access.
  8. Scroll to find the user.
  9. Select either the Group or the Site - not both.
  10. Click Save.
The user's login and password remain unchanged.

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