Create Docket
Tips for Depots
Tips for Depots Some of the most common functions and reports that could be useful for users at depots are listed below. You can go to the relevant Help article by clicking on those which are in blue font. Create Docket Docket Types Add Trading ...
Scanning
Scanning Docket Number Scanning You can use a scanner to scan a docket number into PalletWatch. This is done in the Create Docket screen in the docket number field. PalletWatch does not currently support 2D or QR code scanning. This is an ...
Empty Loscam Invoice
Empty Loscam Invoice If there are no transactions on a Loscam invoice then Loscam will not send an invoice import file. PalletWatch still requires that the invoice is entered and this is done from the Loscam PDF invoice. Steps to do this are as ...
Country Agents
Country Agents Agent Overview Many carriers do not have their own depots in regional areas, instead they use agents. These agents often service specific regional areas and provide services to a number of carriers. Sometimes the agent is the only ...
Setting up a User Login
Logins can be set up by users provided they have permissions to do so. Setting up a user is a two step process. Create new User Add Access If a user cannot login and receives the following message it means that the Add Access part has not been done. ...
Log In
The following link will take you to an online video which covers how to login. PalletWatch Log In Video You can also view the video from the Log In screen. If you have trouble logging in please press the function key F5 to refresh your screen.
Help
There are a number of ways for you to get help. Knowledgebase You can click on the blue Help button at the right of screen and it will take you to the PalletWatch Knowledgebase. Support Ticket When you get into the Knowledgebase you can submit a ...
Notifications
Notifications Notifications in PalletWatch can be found under Data/Notifications. If your account is being reconciled in a timely manner then the dockets in Notifications should be resolved through normal reconciling but Notifications can provide ...
The Reconciliation Process
An invoice reconciliation is something that should be done at least monthly for most companies. The reconciliation report will let you know if you have a loss or a surplus so it is something that should be provided to the manager responsible for ...