Failed to Fetch Error

Failed to Fetch Error

Failed to Fetch Error

If you get a Failed to Fetch Error it is usually a connectivity issue.  

To help identify the cause of the error please do the following:
  1. When the error message appears do not leave the screen.
  2. Right click in the browser and select Inspect from the bottom of the form.
  3. Click on the Console tab.
  4. If errors appear please take a screenshot of the screen.
  5. Attach the screenshot and email support@palletwatch.com.au or raise a ticket in the PalletWatch Knowledge Base (KB).

    • Related Articles

    • Cannot Raise a Transfer Error

      Cannot Raise a Transfer Error If you get an error with the following message "You can not create a Transfer On with this Trading Partner" when trying to create a transfer you should check the following setting: Go to Data\Trading Partners. Edit the ...

    • Notifications

      Notifications Notifications in PalletWatch can be found under Data/Notifications. If your account is being reconciled in a timely manner then the dockets in Notifications should be resolved through normal reconciling but Notifications can provide ...

    • Receive data from other systems

      Receive data from other systems PalletWatch can receive data from other systems. This can be done by the following options: API (Application Programming Interface). CSV file attached to email. Importing files manually. In all instances you will need ...

    • Effective Dates

      Effective Dates The Effective Date is the date when the transfer of equipment takes place. The movement date could be different to the Effective Date, when this happens the transfer of equipment has been delayed until the Effective Date. Loscam ...

    • Rejections

      Rejections You can reject a docket from the Reconcile screen under Missing Dockets or you can reject a docket from Dockets which can be found under Data in the main menu. Filter Rejections You can filter dockets so that only rejections are displayed ...