PalletWatch can be set to automatically logout a user after a period of inactivity. The period can be set by communicating it to support@palletwatch.com.au.
Not all users may need to have an automatic logout. You can deactivate this by doing the following:
Go to Data/Users.
Select the appropriate Group.
Edit the user.
At the right of screen there is a checkbox called "Session Timeout". Untick this box.
You can activate the timeout for a user by following the instructions above but tick the Session Timeout checkbox instead.
Login Questions PalletWatch can force users to answer some questions before they can login to PalletWatch. These could be questions relating to safety, etc. These questions can be set up by raising a ticket in the PalletWatch Help Centre. Actions ...
Changing Account for User Login You can change a user's access from one account to another by doing the following: Go to Data/Users in the user's existing account. Search for the user. Change the Group to the new account from the dropdown list. If ...
The following link will take you to an online video which covers how to login. PalletWatch Log In Video You can also view the video from the Log In screen. If you have trouble logging in please press the function key F5 to refresh your screen.
Logins can be set up by users provided they have permissions to do so. Setting up a user is a two step process. Create new User Add Access If a user cannot login and receives the following message it means that the Add Access part has not been done. ...
You are not logged in If you get a message that "You are not logged in" it usually means that you have had several sessions open and logged out of one of them. When you then try to do something in another session you get the message. If you exit a ...