You are not logged in

You are not logged in

You are not logged in

If you get a message that "You are not logged in" it usually means that you have had several sessions open and logged out of one of them.  When you then try to do something in another session you get the message. 
If you exit a session you should close all open screens and log back in.

It is best when you wish to leave a session is to use the Log Out button rather than using the x at the top right of screen.

    • Related Articles

    • Session Timeout

      Session Timeout PalletWatch can be set to automatically logout a user after a period of inactivity. The period can be set by communicating it to support@palletwatch.com.au. Not all users may need to have an automatic logout. You can deactivate this ...

    • Log In

      The following link will take you to an online video which covers how to login. PalletWatch Log In Video You can also view the video from the Log In screen. If you have trouble logging in please press the function key F5 to refresh your screen.

    • Check Custom Imports

      Check Custom Imports Custom imports are normally imported automatically. Users should check thst these imports are imported with no problems. To check custom imports please do the following: Go to Data/Imports. Click on the Log button at the left of ...

    • Missing Trading Partner in Custom Import File

      Missing Trading Partner in Custom Import File There can be times when a custom import file is imported and it contains a transaction where the trading partner is not in PalletWatch. This can be identified in the Data/Imports screen when you click on ...

    • Manual Loscam Imports

      Manual Loscam Imports Loscam invoices are imported automatically but it is possible to do a manual import. Before you can do this you need to email support@palletwatch.com.au so that we can set this up for your account. This only needs to be done ...