Email Templates

Email Templates

Email Templates

PalletWatch can send emails to trading partners or your own sites. 

Request Info from Trading Partner

When reconciling if you do not have a copy of a docket you can click the Request Info button which automatically sends an email to the trading partner.  If there is no email address in PalletWatch then you can add it.

Request Info from Site

When reconciling if you have a rejection of one of your transfer offs then you can send an email to your Site.  To do this click the Request Info button and do the following:
  1. Click on "Request Info from Trading Partner" so that it says No.
  2. Click on "Request Info from Site" so that it says Yes. 
PalletWatch will automatically send an email to the site.

Changing Templates

You can change the wording on these emails by changing the Template in Data/Templates.   To change a template please do the following:
  1. Click on Clone against the template you would like to change.
  2. Change the Name of the template in the Name field.
  3. Change the words.  Please note you should not change any words contained within brackets.
  4. Click Save.

Default Template

You can the set the default template by doing the following:
  1. Go to Data\Account Setup.
  2. Select the template from the dropdown list in the "Email Template Send to Site" or the "Email Template Send to Trading Partner".


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